Shipping and returns.

We ship to addresses in the United States only. Orders are packed and sent by our US fulfilment partner within 1 to 3 business days, and usually arrive within [X to X] business days after that. You'll receive a tracking link by email once your order ships.

Shipping is free on the Starting Kit and Quarterly plan.

Subscription orders ship automatically on your plan's schedule. You can skip, pause, change or cancel any delivery from your account before its billing date.

If your order arrives damaged, goes missing or isn't what you ordered, email hello@mindtana.com within 14 days of the expected delivery date with your order number, and a photo if it's damaged. We'll send a replacement or refund it, whichever you prefer.

Because matcha is a food product, we can't accept returns of opened tins. Instead, your first order is covered by the Empty Tin Guarantee: if it isn't for you, we refund your first box and you keep it.

For anything else, email hello@mindtana.com.